Refund policy

Refunds to the original payment method are available for unworn, undamaged items within 7 days of delivery. Return shipping costs $15, deducted from your refund. After 7 days, we accept exchanges or returns for store credit only, less shipping. Store credit does not expire. No refunds, returns, or exchanges beyond 30 days of delivery.

Because all pieces are made to order, please allow additional processing time for exchanges and refunds.

Return Requirements
Items must be in original condition: unworn, unused, with tags attached, in original packaging. Proof of purchase is required. To start a return, contact us at info@shopappare.com.

Damages and Issues
Please inspect your order upon arrival and contact us immediately at info@shopappare.com if the item is defective, damaged, or incorrect so we can resolve the issue.

Non-Returnable Items
Made-to-order and personalized items, and sale items, cannot be returned.

Exchanges
Exchanges are available for size only, subject to availability. The fastest way to guarantee your size is to return the original item and place a separate order for the new size.

Refund Processing
You will be notified once your return has been received and inspected. If approved, refunds are processed within 10 business days, less the $15 return shipping cost. Please allow additional time for your bank to post the credit. If more than 15 business days have passed since approval, contact us at info@shopappare.com.